FAQ
Customer Service FAQs
- Where do I send my checks for payment?
- Where do I send my products in for repair or replacement?
- Where are you located?
- What are the warranty periods for different products?
- Where can I locate an MSDS for an Obtura Spartan product?
- Where do I send my checks for payment?
- For US Customers:
Please remit payment to:
Obtura Spartan Endodontics
P.O. Box 001216
St. Louis, MO 63150-1216
USA
For Canadian Customers:
Please remit payments to:
Young OS B9362
P.O. Box 9100
Postal Station F
Toronto, ON M4Y 3A5
You may also pay by credit card over the phone. Please contact customer service (800) 344-1321 for details.
Back to Top - Where do I send my products in for repair or replacement?
- Please ship all returns or repairs to the following address:
Be sure to obtain an RMA Number from customer service by calling or requesting one online prior to shipping any product back for repair or replacement.
Obtura Spartan Endodontics
Attn: Returns/Repairs Dept.
13729 Shoreline Court East
Earth City, MO 63045
(800) 344-1321
Please see our Return/Exchange Policy for more information.
Back to Top - Where are you located?
- We are located in Earth City, MO at the following address:
13705 Shoreline Court East
Earth City, MO 63045
Please check here for our hours of operation and additional contact information
Back to Top - What are the warranty periods for different products?
- The Obtura III Max has a 2 year warranty.
The MTS Piezo-Electric Ultrasonic Unit has a 5 year warranty on the electronics and a 1 year warranty on the handpieces.
For more information regarding warranties and returns, please see our Return and Exchange Policy
Back to Top - Where can I locate an MSDS for an Obtura Spartan product?
- All of our Material Safety Data Sheets are conveniently located online.
If you cannot find what you are looking for, please contact our customer service departement at (800) 344-1321.
Click here to find an MSDS
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